Question 1

How do I check whether my date is available?

Accepted Answer

Send an enquiry with your date, venue or town and the services you are considering. We will reply with availability and a proposal tailored to your plans.

Question 2

Which areas do you cover?

Accepted Answer

We are based in Teesside, regularly serve towns across the North East and travel nationwide for suitable weddings, parties and corporate events.

Question 3

Are delivery, setup and collection included?

Accepted Answer

Your quotation will set out delivery, setup and collection for your venue. Any additional travel or unusual access requirement will be discussed before booking.

Question 4

Can I combine hire items?

Accepted Answer

Yes. We can coordinate LED letters, the 360 photobooth, soft play and selected props where the venue and timings allow.

Question 5

Do you require a booking payment?

Accepted Answer

Any booking payment and balance details will be clearly confirmed in your quotation and hire agreement before you commit.

Question 6

What happens if an outdoor setup is affected by weather?

Accepted Answer

Safety comes first. We will discuss a suitable indoor alternative or the relevant options under your hire agreement.